At The Poised Petals, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or use our website, thepoisedpetals.com.

1. Information We Collect

We may collect the following information:

• Personal details such as name, email address, phone number, and delivery address

• Event details provided through inquiry or booking forms

• Payment information (processed securely through third-party payment providers)

• Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

We use your information to:

• Process orders, bookings, and inquiries

• Communicate with you regarding services or updates

• Improve our website and services

• Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

• Trusted service providers (payment processors, delivery services)

• Legal authorities when required by law

4. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings at any time.

5. Data Security

We take reasonable measures to protect your personal data, but no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

7. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through thepoisedpetals.com.